Here is a list of steps to determine why your printer is not recognizing or aligning a new print head:

1. Check for an outdated driver.


2. Check for a clogged/worn print head.


3. Check for loose connections.


4. Check for a compatible print head for the corresponding printer.


5. Check for printer firmware updates.


6. Detach the device and reattach it back to the printer along with the power cable.


7. Reload the ink cartridges.


8. Calibrate the print head.


9. Perform a deep clean of the print head.