View Categories

Why is my printer not printing from specific paper trays?

< 1 min read

  1. Make sure the media type is correctly selected that matches the paper in the tray.
  2. Check that the paper in the tray is not curled or damaged.
  3. Make sure the tray is completely closed and the sensor flag is up.
  4. Confirm that the paper is the recommended weight and size for the specific tray.
  5. Check the printer’s settings to make sure the specific tray is enabled and selected.

Powered by BetterDocs