1. Ensure that the printer is turned on and has paper loaded correctly.
2. Check that the computer or laptop is connected to the same network as the printer.
3. Verify compatibility between the printer and the operating system and software installed on the computer.
4. Review the printer service menus to ensure correct installation.
5. Check for updates or patches that might help with the issue.
6. Test basic printing functions to determine if the issue is with the printer settings or configuration.
7. If the issue persists, then unplug the USB cable from the printer and computer and power down the printer.
8. After restarting the printer, reinstall the USB cable and try printing again.