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Why is my printer not printing from a mobile device?

< 1 min read

  1. Check the printer settings
  2. Ensure that the printer is connected to the same wireless network as the device
  3. Check the Print Settings on the device

    • Make sure that the correct printer driver is selected
    • Confirm that the correct number of copies are selected
    • Check to see if the print job is sent to the correct tray

  4. Check if any recent updates have been installed on the mobile device
  5. Restart the printer
  6. Verify that the paper is loaded correctly

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