1. Check the printer settings and ensure that the right color options are selected.
2. Clean the printer heads and verify that no ink residue is present on them.
3. Check your cartridges to make sure they are not empty or leaking.
4. Verify that you are using the right type of paper and that it is correctly paper-oriented.
5. Test the alignment of the print head and perform any necessary repairs or adjustments.
6. Update the printer’s firmware to the most recent version.
7. Perform a printer reset to remove any built up noise from memory.