What steps can I take to troubleshoot my printer?
- Check the power outlet or power strip to ensure it is still working by plugging something else into the same outlet
- Restart the printer and the computer
- Check for any error messages that appear on the printer display
- Check that the power cable from the printer to the power outlet is properly connected
- Check that paper is properly loaded in the correct tray and that there is enough paper in the tray
- Clean the print rollers if they appear to be worn, dirty, or if the paper is not feeding properly
- Replace the ink or toner cartridges if the printer is not printing upside down or the colors are not coming out in the correct order