Below is a list of troubleshooting steps you should follow if your printer is not detecting the ink levels correctly:
- Check to ensure the ink cartridge is installed properly and all of the seals have been removed.
- Reinstall the ink cartridges and check to ensure the printer's power is on.
- Check to make sure that the correct ink cartridges are being used for your printer model.
- Restart the printer to reset the ink levels.
- Check for any blockages in the printer’s ink feed lines.
- Replace the ink cartridge as soon as possible.