Below is a list of troubleshooting steps you should follow if your printer is not detecting the ink levels correctly:
- Check to ensure the ink cartridge is installed properly and all of the seals have been removed.
 - Reinstall the ink cartridges and check to ensure the printer's power is on.
 - Check to make sure that the correct ink cartridges are being used for your printer model.
 - Restart the printer to reset the ink levels.
 - Check for any blockages in the printer’s ink feed lines.
 - Replace the ink cartridge as soon as possible.
 
