1. Check to ensure the printer is turned on.
2. Confirm that your mobile device is connected to the same Wi-Fi network as your printer.
3. Go to the printer’s settings menu to confirm that the mobile printing feature is enabled.
4. Ensure your device has internet access if your mobile print feature needs it to function.
5. For AirPrint, make sure the printer is selected on your device.
6. Use a manufacturer app to send your mobile device’s information to the printer.
7. Confirm that your device is compatible with the printing feature.