Check if the printer is turned on and connected to the same wireless network as your router. Below are some additional recommendations to resolve the issue:
- Check that the printer has the latest firmware and software updates installed.
- Check if the router is blocking specific connections through firewall and other security measures.
- Reboot the network router to see if this will resolve the issue.
- Manually enter the printer’s credentials into the list of connected devices.
- Connect multiple devices to the network and check for any conflicts.
- Consider adding an extender to the network to help improve the signal.