- Check your file type
Make sure your file is an .pptx file type and not a .ppt file type. - Update PowerPoint
Ensure that you are using the most up-to-date version of PowerPoint. - Check your SmartArt options
Verify that the proper SmartArt options, such as it’s color, are turned on in the PowerPoint settings. - Check for missing codecs
Check that the video remaining codecs needed to handle the SmartArt animation.