If your phone’s touch screen not working properly, here are a few steps you can take to troubleshoot the issue:

1. Restart the Phone – The first and simplest step you can take when your touch screen is behaving strangely is to restart your phone.
2. Check Your Screen Protector – If you have a screen protector on your phone, check that it is not interfering with the functionality of the touch screen.
3. Reseat or Replace Your Battery – In some cases, removing and then replacing your battery can reboot your phone and fix your touch screen.
4. Clean Your Phone’s Screen – Dirt or dust buildup on your phone’s screen can impede the functionality of your phone’s touch screen, so try cleaning it with a damp cloth.
5. Erase Your Phone’s Cache Memory – Sometimes an issue with the touch screen can be resolved by clearing the cache memory on your phone. This can usually be done via the phone’s setting menu.
6. Take Your Phone to a Professional – If none of the above steps restore your phone’s touch screen functionality, you may have a hardware issue that requires professional attention.