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Why is my phone’s touch ID/fingerprint sensor not working?

< 1 min read

1. Clean the screen of your phone with a soft cloth.
2. Make sure that your finger is not wet, greasy, or cold when you press it on the sensor.
3. Remove any protective cases or screen guards from your phone .
4. Update your device’s operating system to its latest version.
5. Reset your device’s touch ID/fingerprint sensor settings.
6. Re-register your fingerprints.
7. Restart your device.

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