You may be having trouble with the speaker of your phone for a variety of reasons. To troubleshoot, please use the following steps:
- Check the volume settings and make sure the speaker is not set to mute, and that the volume is turned up.
- Check the connection ports and make sure there are no external connections blocking the speaker.
- If the phone is equipped with a removable battery, remove the battery and reinsert it.
- If the phone has an external speaker, try connecting it to an audio source and testing it.
- If none of the above steps work, it is possible that the speaker is damaged. If this is the case, you may need to contact the device provider for advice.