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Why is my phone’s sound muffled or distorted?

< 1 min read


  1. Check your phone settings to ensure the volume is set to a level you can hear
  2. Ensure the earbuds are clean and are making a tight connection with your phone
  3. Make sure that the headphones and cables are functioning correctly
  4. Check that the audio jack is clean and no dust particles exist
  5. Make sure the ‘mute’ button is not engaged
  6. Make sure the audio channels are balanced
  7. Finally try a different pair of earbuds or headphones

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