If you are experiencing issues with your phone’s screen not turning on when you receive a notification, the following steps will help you to troubleshoot the problem:
- Check if the power saving settings of your phone are activated
- Check your phone’s connection to the data or WiFi network
- Check the apps you used to set up the notifications are functioning correctly
- Restart your phone and reset the settings to their defaults
- Seek a professional repair or replacement if the issue persists