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Why is my phone’s screen black or not turning on?

< 1 min read

  1. Check the battery charge:
    Make sure your phone is sufficiently charged. If you know your phone has some charge left, press and hold the power button for 15-20 seconds to restart it.

  2. Check the charging port:
    Dust, debris or lint could be blocking the charging port preventing it from receiving the charge. Wipe it clean and try charging the phone again.

  3. Perform a Soft Reset:
    If the above methods don’t work, try a soft reset. Turn off the phone and remove the battery (if applicable). Leave it for a few minutes before putting it back and turning the phone on.

  4. Visit a service center:
    If all the above steps still don't work, you may need to seek help from a service center.

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