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Why is my phone not receiving text messages?

< 1 min read

What might I do if my phone is not receiving text messages?

  1. Check that your signal is present and strong enough for data connectivity.

  2. Ensure that you have correctly entered the person's phone number.

  3. Review if you have enabled SMS, MMS, and or RCS settings.

  4. Try to restart the device by powering it off and then powering it back on.

  5. Consider if Do Not Disturb (DnD) or Privacy-related settings enabled, determine if this could interfere with a message from arriving.

  6. Verify if the sender is blocking your number or is running into sending issues that they are not aware of.

  7. Check that that you have access to a reliable and stable internet connection.

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