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Why is my mobile device’s screen not responding to touch in certain areas?

< 1 min read

  1. Check the operating system version and make sure the software is up to date.

  2. Gently clean the screen with a soft, lint-free cloth.

  3. Restart your device.

  4. Try a different unlocking method (e.g. using the physical keys to unlock).

  5. Check for any external damage to the hardware.

  6. Disable any screen protectors or cases that are covering the device.

  7. Do a hard reset on the device and test if this fixes the issue.

  8. Consider contacting your device manufacturer for further support.

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