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Why is my Microsoft Forms form showing an incorrect number of total points for a survey?

< 1 min read

What are some steps I can take to troubleshoot my Microsoft Forms form?


  1. Check whether form responses are set to Do not keep responses
  2. Verify that the form is published
  3. Check to see if Data Loss Prevention (DLP) is blocking the survey responses
  4. Double-check all settings and questions
  5. Try setting up the Form responses in a new form to see if the same issue persists

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