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Why is my Microsoft Forms form not displaying the correct number of total responses for a survey?

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Why is my Microsoft Forms form not displaying the correct number of total responses for a survey?


  1. Verify the settings: Check that the survey only requires one response from each person and that the people taking the survey aren’t accidentally submitting multiple responses.
  2. Ensure anonymous responses are deactivated: Go to the survey settings and ensure that anonymous users are not allowed to take the survey.
  3. Check for hidden responses: Verify that the survey is set to show all responses, not to show only the most recent responses.
  4. Troubleshoot response recipient settings: If response recipient options are enabled, verify that all the addresses entered are correct.
  5. Check for deleted or modified responses: After a survey has been taken, make sure that responses haven’t been deleted or modified.

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