1. Check the sound levels of your computer
- Go to your computer settings and follow the sound control guide
- Check that the volume is not muted and that the sound is up to the max level
- Make sure that the plug is properly connected to the correct jack and is snugly fitted
- If you’re using a Bluetooth device, check the Bluetooth connection
- Allow microphone access in your browser
- In your browser’s audio settings, make sure that the correct audio device is selected
- Check for any pending updates and install them.