To troubleshoot a potential issue with slow Wi-Fi speed, here are some suggested steps:
- Verify the internet connection speed using a speed testing app, such as Ookla Speedtest
- Check the distance of the computer from the router, and try moving the computer and router closer together
- Power cycle the router (turn it on and off) to refresh the connection
- Identify any other devices that may be connected or near the router, and disconnect any that are not being actively used
- Check to see if the router’s firmware is up-to-date
- Enable the Quality of Service (QoS) settings on the router, if available