1. Check that the laptop is on and running.
2. Make sure the touchpad has not been disabled in your laptop’s settings.
3. Use the laptop’s mouse pad to open Control Panel and check to see if the touchpad has been disabled.
4. Check to see if the touchpad driver has been updated.
5. Uninstall the old mouse driver and install a newer version.
6. Check the touchpad settings to make sure that the gestures are enabled.