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Why is my laptop’s internet connection dropping when I use certain applications?

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Question: Why is my laptop’s internet connection dropping when I use certain applications?


  1. Check your internet service provider to rule out an issue with their service.
  2. Perform a speed test to check your current internet connection.
  3. Update laptop OS and applications.
  4. Check your router is connected and up-to-date.
  5. Look for unusual activity or hacked devices on your network.
  6. Check that your firewall is enabled and correctly configured.
  7. Check that your hardware is up-to-date and compatible.

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