Here are a few suggestions to troubleshoot your laptop’s display issue:
- Verify the display is powered on and plugged into a wall outlet.
- Check the laptop’s settings to make sure the display is set to stay awake, if that option is available.
- Check the laptop’s power settings to ensure power is being re-directed to the display.
- Ensure the display driver is up-to-date and functioning as intended.
- Check the laptop’s Display settings to ensure they are set properly. Additionally, check the brightness of the display.