1. Check if the laptop is turned on.
2. Test if the laptop’s disk drive is functioning by listening for the spinning whirring noise.
3. Confirm that the disk drive is the correct type of disk drive to work with your laptop.
4. Make sure the disk drive is properly installed in the laptop.
5. Confirm that there is nothing blocking the disk drive from opening.
6. Test if your disk drive can read disks by inserting a disk and trying to access the disk’s contents.
7. If your disk drive is still not opening, try restarting your laptop.