- Identify the right kind of cable that is used to connect your laptop to the power outlet.
- Re-connect your laptop to the power outlet in case the connection is not securely done.
- Restart your laptop to check if this helps resolve the issue of the non-charging battery.
- You may also need to inspect the power outlet, and also check the power cord for any visible signs of damage.
- Look for any dirt or lint that may be stuck in the power outlet and clean it.
- Inspect the laptop’s socket and pins for any signs of corrosion.
- If you are using an external power adapter, inspect the adapter for any visible signs of damage.
- Use the device manager to check if the power adapter is supported by the system.