- Check to see if your laptop is switched on
- Check to see if your laptop is fully charged or plugged in
- Press the key and hold down for a few seconds
- Ensure there are no dust or dirt particles blocking the physical keys
- Check if any secondary keyboards and mice are accidentally connected to your laptop
- Open your laptop settings and check your keyboard settings
- Reinstall the drivers for your keyboard, if necessary
- If keyboard shortcuts still won’t work after trying the above steps, take your laptop to a repair centre