It’s possible that something is wrong with the keyboard itself or with the connections between the keyboard and the laptop. Here are some steps you can follow to resolve the issue:
- Verify that the keyboard is correctly connected to your laptop.
- Check if any of the keyboard keys are stuck or not working correctly.
- Ensure that your laptop is running the latest version of Windows.
- If possible, test the keyboard with a different laptop.
- Replace the keyboard if necessary.
- Reach out for support from a reliable computer technician.