Here is a list of possible steps you can take to try to diagnose why your laptop is not recognizing your mouse:
- Verify that your mouse is connected
- Confirm that the USB port is powered by the laptop (check the USB connections to power-only ports if necessary)
- Make sure the mouse is compatible with the laptop
- Update the laptop system drivers
- Check if your laptop has a USB Automatic Modem feature and disable it if necessary
- Take a look at the system log to see if the laptop recognizes the mouse
- Perform a pc system restore
