Why is my laptop not recognizing my external mouse?

1. Check if the mouse is connected and if there are any loose connections.

2. Ensure the batteries are properly installed.

3. Try connecting the mouse to a different USB port.

4. Check if there are any new software updates for the mouse.

5. Try reconnecting the mouse and resetting your computer.

6. If the issue persists, reach out to technical support or purchase a new mouse.