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Why is my laptop not recognizing my external keyboard or mouse through the USB-C port?

< 1 min read

Why is my laptop not recognizing my external keyboard or mouse through the USB-C port?


  1. Check the USB-C port for any damage
  2. Verify that the external devices are working properly- test on another computer or device to rule out device fault
  3. Check that the correct USB-C drivers are installed or uninstall and then reinstall drivers
  4. Upgrade to the latest version of your laptop’s firmware
  5. Disconnect other USB-C devices that may conflict with the external keyboard or mouse

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