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Why is my laptop not recognizing my external CD or DVD drive?

< 1 min read

  1. Check that there’s no power supply issue with the device.
  2. Confirm that the CD or DVD is inserted correctly.
  3. Check that the device is properly connected in the laptop’s USB port.
  4. Perform a system restart.
  5. Make sure the laptop’s CD or DVD drive is enabled in Device Manager.
  6. Update the device driver.
  7. Check to see if there is a generic CD or DVD driver included with Windows.

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