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Why is my laptop not recognizing my CD or DVD drive?

< 1 min read

  1. Check if the drive is listed in the Device Manager. Open the Device Manager, and check if you can find the drive listed under DVD/CD-ROM drives.

  2. Check if the drive supports the disc type. Some DVD drives can only play pre-recorded discs, while others can also record on blank discs and play those back.

  3. Check the port and cables. Make sure the cables inside the case are secure and connected properly to the port.

  4. Update the driver. The device manager will tell you when the driver is out of date, and allow you to update it.

  5. Uninstall the driver. Uninstall the device driver from the device manager, and then restart the computer. Upon restart, the Windows should reinstall the driver.

  6. Check the drive for physical damage. Inspect the front and rear of the optical drive for any damage.

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