- Check if external webcams compatible with device:
Check laptop manufacturer’s website if the external webcams in question are compatible with the device. - Check if camera drivers are up-to-date:
Go to computer device manager and check if camera drivers are up-to-date with latest manufacturer version. - Check if external device settings are enabled:
Go to device settings and look for options enabling external devices. They may have been disabled due to virus protection. - Check if virus protection is blocking device:
Run an anti-virus scan and make sure that the external webcams are not being blocked by the virus-protection software.