- Try resetting the Wi-Fi router
Resetting the router can help address both hardware and software network issues. - Check the Wi-Fi network name and password of the router
Look for the correct Wi-Fi network name and its corresponding password. - Confirm that the Wi-Fi security setting is compatible
Verify that the Wi-Fi security setting of your laptop is compatible to the Wi-Fi security setting of the router. - Reconnect to the network
Connect to the compatible network once all Wi-Fi network information is verified.