1. Check the connectivity of the printer: check if the printer is turned on, if it is connected to a power source, and if it is connected to the same local network as the laptop
2. Update the printer driver: download and install the latest printer driver from the printer manufacturer’s website
3. Troubleshoot: go to Control Panel > Devices and Printers (or Printers and Scanners in newer versions) and troubleshoot the problem with the given printer
4. Restart laptop: shut down the laptop and restart it to ensure that all changes on the system take effect
5. Check the settings: go to Control Panel > Devices and Printers (or Printers and Scanners in newer versions) and adjust the printer settings if necessary
6. Test: print a basic document to check that the printer is working correctly.