- Check if the external keyboard is connected directly to your laptop (USB, wireless, or Bluetooth).
- If connected properly, driver issues arise, consider to unplug the external keyboard, restart the laptop, and then plug it back in.
- If you are experiencing issues with your wireless or Bluetooth connection, try troubleshooting the connection.
- Make sure that your laptop and external keyboard are updated with the latest drivers.
- Finally, if all else fails, you may need to contact the manufacturer of your external keyboard and/or laptop for additional assistance.