- Check the device is within range: Bluetooth signals can be hampered by environmental factors e.g. distance, large metal objects, and thick walls. Move the device and laptop closer together to ensure they are within range.
- Check the battery levels: If either the device or laptop do not have sufficient charge, the connection won't be made.
- Check the Bluetooth driver is up to date: Old or out of date Bluetooth drivers can cause devices to not connect. Check for system updates and if necessary, re-install the Bluetooth driver.
- Restart your laptop and device: Refresh both the laptop and the Bluetooth device by restarting them to ensure they are properly connected.
- Make sure no other device is connected to the laptop: If other devices are connected to the laptop at the same time, this can affect the connection.