- Verify that the laptop and the printer are near each other.
- Ensure that the Bluetooth settings on the laptop are enabled.
- Check the Bluetooth indicators on the laptop and printer to ensure that they are both activated.
- If they are activated, restart Bluetooth on both the laptop and printer.
- Update Bluetooth driver for the laptop.
- Check for any obstacles between the laptop and printer which could hinder connection.
- Once the drivers are installed, disconnect and re-connect the Bluetooth between the laptop and printer.