View Categories

Why is my Internet speed slower than what my provider promised?

< 1 min read

Why is my Internet speed slower than what my provider promised?


  1. Check your Internet connection equipment – It helps to make sure all of the right cables are plugged in, the router is powered on properly, and any Wi-Fi settings are properly configured.
  2. Connect direct to your modem/router – It may help to bypass any additional devices that handle the connection by connecting to the modem directly.
  3. Restart your modem – Reset any possible settings conflicts by unplugging and then plugging the modem back in.
  4. Test your connection – It is useful to conduct speed tests to see if you are achieving the speed that is expected.
  5. Check for malware – Make sure you have comprehensive security software and keep it up-to-date with the latest security updates.
  6. Update your device drivers – Make sure the drivers on your laptop, desktop, and other devices are always kept up-to-date.

Powered by BetterDocs