To troubleshoot why your internet is not working on your office network, check the following:
- Check if the router and modem are plugged in and working properly.
- Check if your device is connected to the correct network.
- Run a speed test to get a better understanding of the connection.
- Ensure the firmware for your router is up-to-date.
- Reset all of the network components: modem, router, and device.
- Ensure your device's network settings are accurate.
- Check your device for any spyware that may be limiting the connection.