Here’s what to do if your internet is not working on your gaming console:

1. Check the power: Check that your console, cable modem and router are powered on and connected.
2. Check physical connections: Tightly re-connect the cables between your modem, router, and console.
3. Check with your ISP: Check with your Internet Service Provider to see if there is an outage.
4. Try a hard reset: Unplug the power from all the devices in your network, wait 30 seconds and reconnect the power.