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Why is my internet connection weak on my phone?

< 1 min read

To troubleshoot a weak connection on your phone, here are some suggested steps:

  1. Check the signal strength in your area.
  2. Move closer to the router if possible.
  3. Check for interference from other electronics.
  4. Reboot your router and your device.
  5. Check your phone’s settings for 5 GHz capability.
  6. Update the device’s firmware and/or operating system.
  7. Contact your service provider for additional support.

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