To get to the bottom of your internet connection speed issue, here are some suggested steps to take:
- Check the wiring and connection of your router and modem. Plug your cables in and make sure everything is seated properly.
- Check to ensure that your router and modem are both powered on.
- Verify that your device's connection is strong and that it is connected to your router's WiFi network.
- Restart your router and modem.
- If the issue persists, run a speed test to compare the results to your network's rating.