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Why is my internet connection slow on my phone but not on my laptop while using a virtual private network (VPN)?

< 1 min read

  1. Check your VPN network settings and make sure they have not been changed.

  2. See if you are eligible for an upgrade to a faster internet plan.

  3. Reboot your router, modem and/or devices and try again.

  4. Confirm that the VPN is compatible with your device and operating system.

  5. Update your device to the latest device and software version available.

  6. Try using an alternate VPN network.

  7. Check your VPN connection to make sure it is secure and up to date.

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