1. Check if all cables are properly connected to both the modem and the router.
2. Log in to the router’s settings.
3. Make sure the router is connected to the modem.
4. Check whether the router is set to the network of your internet service provider (ISP).
5. Make sure the connection type matches your ISP’s connection type.
6. Reboot your modem and router.
7. Run a speed test and compare the results to your internet package speeds.

By following these steps, you should be able to determine the source of the problem and fix it accordingly.