Why is my internet connection not working on my printer?

Check that the printer and router are powered on and that cables are securely connected.
Check that the correct network is selected in the printer.
Ensure the router is broadcasting a signal.
If wireless, check that the wireless router is enabled in the printer.
Perform a power cycle on the printer, router, and modem (if any).
Run a printer network configuration report and look for errors.
Allow the printer to fully establish connection.
Run the printing troubleshooter.
Check if your printer is compatible with your router.