Why is my internet connection not working on my network-connected printer?
- Check the printer’s network connection by ensuring it is plugged in to the router or wall outlet
- Check if the printer is turned on
- Verify that the printer’s Wi-Fi is on, and has the correct network name and password
- Check to ensure that both the printer and the connected device are connected to the same network
- Run the printer setup utility, and follow its instructions to reconnect the printer to your Wi-Fi network