Why is my internet connection not working on my laptop after a virus?
- Restart the computer.
- Check your router or modem, reconnecting them or rebooting them if necessary. The light or LED should be on and steady when the system is working properly.
- Run an anti-malware or virus scan. This can help identify if the virus is blocking your connection.
- Look for a firmware update. Check with your hardware manufacturer's website.
- Check your network settings and make sure you're connected to the correct network.
- Disable secure connection if your network requires it.
- Disable any VPN connection you might have enabled.
- Check the DNS settings and make sure you're connecting to the same domain.